IS Support Specialist - Corporate
Curtis Lumber Co Inc Curtis Lumber Co Inc Ballston Spa, NY Ballston Spa, NY Full-time Full-time Estimated:
$37.
6K - $47.
6K a year Estimated:
$37.
6K - $47.
6K a year 2 days ago 2 days ago 2 days ago Build Your Career with Curtis Lumber! Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation.
Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance.
We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them.
Our Corporate Office is currently looking to immediately find an IS Support Specialist.
Summary Responsible for all aspects of help desk support and technical assistance.
Address and resolve a wide variety of user issues, including software problems, hardware failures, and network issues.
Active involvement in providing technology solutions to support business needs.
IS Support Effectively and efficiently resolve help desk calls received via phone or help desk ticket system Provide excellent customer service through effective communication, understanding, and logical troubleshooting Accurately document the details of the user request or issue, document the diagnostic steps performed when troubleshooting Troubleshoot and provide technical support for computers, business software applications, mobile devices, peripherals, and related technology Coordinate preparation and installation of new computing equipment as well as upgrading and repairing existing computer equipment Install, configure, upgrade computer hardware, operating systems, and applications Repair or replace defective equipment and collect outdated equipment for recycling or disposal Assist with IS asset management including hardware, software, phones, cell phones and printers Train end users in access, security, use, and customization of programs and software Engage with various business partners to request services, procure hardware or software, and to assist in troubleshooting issues Assist in driving operational efficiency by developing strategies and solutions using technology and software applications to improve workflow in order to fulfill business needs Performance and Safety Expectations Must have a Valid Drivers License Other duties may be assigned At Curtis Lumber we embrace a culture of accountability and safety.
Join us, and you'll quickly see everything that sets us apart is also what brings us together.
If you are ready to Build your Career, apply now to connect with our Recruitment team today! PERKS FOR OUR PEOPLE! Comprehensive Benefit Package - Medical, Dental, Vision o Competitive Wages o 401k with Company Match o Ideal Retail Hours o Paid Holidays & PTO o Bereavement Pay o Profit Sharing o 529 College Savings o Employee Assistance Program o Tuition Reimbursement o Boot Reimbursement o Employee Discount o Community Events o Employee Referral Program Email us:
employment@curtislumber.
com Facebook:
@curtislumbercareers YouTube:
@curtislumbercareers https:
//www.
curtislumber.
com/employment/.
Estimated Salary: $20 to $28 per hour based on qualifications.
$37.
6K - $47.
6K a year Estimated:
$37.
6K - $47.
6K a year 2 days ago 2 days ago 2 days ago Build Your Career with Curtis Lumber! Founded in 1890, Curtis Lumber is a family owned and operated building materials retailer, one of 100 largest and fastest-growing in the nation.
Our employees enjoy competitive pay and excellent benefits coupled with ideal business hours allowing for a healthy work life balance.
We recognize our employees hard work and dedication are the driving force of our success, and we continually look for ways to reward them.
Our Corporate Office is currently looking to immediately find an IS Support Specialist.
Summary Responsible for all aspects of help desk support and technical assistance.
Address and resolve a wide variety of user issues, including software problems, hardware failures, and network issues.
Active involvement in providing technology solutions to support business needs.
IS Support Effectively and efficiently resolve help desk calls received via phone or help desk ticket system Provide excellent customer service through effective communication, understanding, and logical troubleshooting Accurately document the details of the user request or issue, document the diagnostic steps performed when troubleshooting Troubleshoot and provide technical support for computers, business software applications, mobile devices, peripherals, and related technology Coordinate preparation and installation of new computing equipment as well as upgrading and repairing existing computer equipment Install, configure, upgrade computer hardware, operating systems, and applications Repair or replace defective equipment and collect outdated equipment for recycling or disposal Assist with IS asset management including hardware, software, phones, cell phones and printers Train end users in access, security, use, and customization of programs and software Engage with various business partners to request services, procure hardware or software, and to assist in troubleshooting issues Assist in driving operational efficiency by developing strategies and solutions using technology and software applications to improve workflow in order to fulfill business needs Performance and Safety Expectations Must have a Valid Drivers License Other duties may be assigned At Curtis Lumber we embrace a culture of accountability and safety.
Join us, and you'll quickly see everything that sets us apart is also what brings us together.
If you are ready to Build your Career, apply now to connect with our Recruitment team today! PERKS FOR OUR PEOPLE! Comprehensive Benefit Package - Medical, Dental, Vision o Competitive Wages o 401k with Company Match o Ideal Retail Hours o Paid Holidays & PTO o Bereavement Pay o Profit Sharing o 529 College Savings o Employee Assistance Program o Tuition Reimbursement o Boot Reimbursement o Employee Discount o Community Events o Employee Referral Program Email us:
employment@curtislumber.
com Facebook:
@curtislumbercareers YouTube:
@curtislumbercareers https:
//www.
curtislumber.
com/employment/.
Estimated Salary: $20 to $28 per hour based on qualifications.
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